Information We Collect

Automatically Collected by Squarespace
When you visit this website, Squarespace may collect:

• Your IP address and device/browser details

• Pages you visited before and during your time here

• Clicks, scrolling activity, and timestamp data

• Basic location (city, region, country)

This information is collected through cookies and similar technologies and is used in aggregate to help us understand website traffic and performance.

Information You Provide Directly
When you complete a form (such as contacting us, joining a mailing list, or scheduling a session), we may collect:

• Name

• Email address

• Phone number

• Message or form responses

This information is stored securely and used only to respond to your request, provide counseling services, or communicate with you as requested.

How We Use Information

We use the information we collect to:

• Operate and maintain this website

• Respond to inquiries, schedule sessions, and manage communication

• Improve the performance and functionality of our site

• Meet legal or regulatory requirements

We do not sell, rent, or trade your personal information.

Cookies and Tracking

This site uses cookies to:

• Keep the site secure and functioning properly

• Understand how visitors use the site (analytics)

• Improve user experience

You can disable cookies in your browser settings if you prefer.

Third-Party Services

We may share necessary data with trusted third-party providers who help us operate our business, such as:

• Squarespace (website hosting and analytics)

• TherapyNotes or other HIPAA-compliant platforms (if you become a client, for scheduling and record-keeping)

• Payment processors (if applicable)

These providers only use your information as needed to perform services for us and are required to protect it.

Your Rights

Depending on your location, you may have rights such as:

• Accessing the personal information we hold about you

• Requesting corrections to your information

• Requesting deletion of your information (subject to legal and clinical record-keeping requirements)

• Opting out of certain types of data collection, such as cookies

To exercise these rights, please contact us at:
📧 katie@vine-and-branch-counseling.com

Data Security

We take reasonable steps to protect your information. Please note, however, that no method of online transmission or storage is 100% secure. If you are a client, all records and communications are stored in HIPAA-compliant platforms separate from this website.

Children’s Privacy

This site is not intended for use by children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Last Updated” date.

Contact

If you have questions about this Privacy Policy or how your information is handled, please email us directly at katie@vine-and-branch-counseling.com